South Norwood Hill Medical Centre
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Welcome to South Norwood Hill Medical Centre

103 South Norwood Hill

103 South Norwood Hill, South Norwood, London SE25 6BY

Dr. James O. Ojo MBBS (Benin) 1988, FRCS (male)
Dr. Kalpna Shah MBBS (London) 2002 , MRCGP, DRCOG, DFFP (female)

Tel: 020 8771 0742
Fax: 020 8771 6097

South Norwood Hill Medical Centre

Patient Notice, 7th December 2017

We are pleased to advise you that we have received confirmation from the Croydon Commissioning Group (CCG) and NHS England that the Care Quality Commission (CQC) has confirmed that we are definitely registered with them and so the practice is now fully open to provide services to all our patients from this morning.

Please accept our apologies for any inconvenience or distress, the confusion over the practices registration with the CQC caused you yesterday.

We understand the concerns expressed by many patients following the CQC inspections and our closure yesterday. We are pleased to be able to advise patients that the closure was due to a technical registration issues and not with the care we provide. This has now been resolved and we are fully functional and open as usual.

We are working closely with the Royal College of General Practitioners, NHS England, Croydon CCG and the Care Quality Commission to ensure we continue on the improvements we are making. We are a dedicated workforce who are working 7 days a week to continue to make improvements for the benefit of our patients.

We are grateful for all your support and assure you of our best intentions to all our patients.


Patient Access System

All patients over the over the age of 16 with access to the internet are invited to register to use this system.

This internet based system will allow patients to do the following:
- Make a routine appointment with a GP only
- Request repeat prescriptions
- Update their personal contact details

Patients wising to use this system please email us, or write to the practice with your request and please include your name, date of birth and address. Following receipt of your request we will send you your personal registration information.

The practice introduced extended working hours from 2nd June 2008. For further details please see the Surgery Times page.

Flu vaccines will be offered to the groups highlighted below opportunistically and through the flu clinics held on Tuesdays 12:30-1pm and a clinic to be held on Saturday 22nd October 2016 10am-11am.

2016/17 Flu Vaccine programme

Flu vaccinations will be offered at NHS expense to the following groups:

· people aged 65 years or over (including those becoming age 65 years by 31 March 2017)

· people aged from 6 months to less than 65 years of age with a serious medical condition such as:
- chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis
- chronic heart disease, such as heart failure
- chronic kidney disease at stage three, four or five
- chronic liver disease
- chronic neurological disease, such as Parkinsonís disease or motor neurone disease, or learning disability
- diabetes
- splenic dysfunction
- a weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment)

· all pregnant women (including those women who become pregnant during the flu season)

· all those aged two, three, and four years (but not five years or older) on 31 August 2016 (ie date of birth on or after 1 September 2011 and on or before 31 August 2014) through general practice

· all children of school years 1, 2 and 3 age through locally commissioned arrangements

· primary school-aged children in areas that have been participating in primary school pilots since 2014/15

· people living in long-stay residential care homes or other long-stay care facilities where rapid spread is likely to follow introduction of infection and cause high morbidity and mortality. This does not include, for instance, prisons, young offender institutions, or university halls of residence

· people who are in receipt of a carerís allowance, or those who are the main carer of an older or disabled person whose welfare may be at risk if the carer falls ill

· consideration should also be given to the vaccination of household contacts of immunocompromised individuals, specifically individuals who expect to share living accommodation on most days over the winter and therefore for whom continuing close contact is unavoidable.

2. The list above is not exhaustive, and the healthcare practitioner should apply clinical judgement to take into account the risk of flu exacerbating any underlying disease that a patient may have, as well as the risk of serious illness from flu itself. Flu vaccine should be offered in such cases even if the individual is not in the clinical risk groups specified above.

© South Norwood Hill Medical Centre
Last Modified: Thursday, 07-Dec-2017 12:56:17 GMT