Out-of-Hours (when surgery is closed)
When the surgery is closed, between 6.30pm-8am Monday to Friday, Saturday and Sunday and on Bank Holidays, if you require urgent medical assistance or health advice please call 1-1-1 to access the NHS 111 service. NHS 111 is free to call from landlines and mobiles. If you are calling outside of the London borough of Croydon you may not currently be able to access NHS111 by dialling 1-1-1. Instead call 0118 990 2147. Calls to this number will incur standard network charges.
If you require health information or advice, NHS Direct, a 24 hour nurse-led advice line, is available on 0845 4647. If you phone the surgery outside normal hours, an answering machine will advise you of these numbers.
With the national focus on improving the length of wait in A&E Departments, Croydon PCT would ask everyone to consider, when appropriate, the following services available in Croydon as potential alternatives to self-referring to Mayday’s A&E Department:
Croydon NHS Walk-in Centre
If you wish to see a GP or nurse without an appointment you can visit the GP led Health Centre at Impact House, 2 Edridge Road, Croydon CR9 1PJ at the weekend and on bank holidays. The centre is open 7 days a week between 8am- 8pm. Croydon NHS Walk-in Centre, open every day of the year, offers fast and convenient access to healthcare advice and treatment seven days a week. No appointment is needed. Services include treatment for minor injuries and illnesses and advice on staying healthy.
Address: 2 Edridge Road, Croydon CR9 1PJ
Telephone: 020 8666 0555
Mental Health Crisis Line
A Mental Health Crisis Line, run by community psychiatric nurses, is provided by South London & Maudsley NHS Trust.
Open: weekdays 5.00pm to 9.00am and 24 hours on weekends.
Telephone: 0800 318721
Minor Injuries Unit
Specialist nurses treat a wide range of minor injuries and problems. No appointment is required.
Address: Parkway Health Centre, Parkway, New Addington CR0 0JA
Open: Monday to Friday and bank/public holidays, 2.00pm to 10.00pm.
Telephone: 020 8251 7225